OUR STORE POLICIES
Service as It Should Be
At gotluxhair.com, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
STORE POLICIES
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. WE HAVE A STRICT NO REFUND POLICY. We take pride in providing the best hair to our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. If you received the wrong item, please return hair in the original condition within 5 business days, and we'll be happy to exchange for the correct hair. Please don’t hesitate to contact us if you have any questions!